Hi! I am a Clinical Psychologist. Everyday I see people struggling to hold on to their lives, at some points they become so frustrated that living seems to be difficult than death. Many people not even realizing their mental condition are struggling with their lives around us. They are between us, looking absolutely fine at the surface level but deep down inside there are traumas, frustrations, overwhelming emotions, aggression, that they are unaware of. At some points, their unidentified emotions , their traumas surface. That is the point where our role as a human being comes into the action.
People around us even the one's we are very closed are resistant to share what they are going through in their lives. Ever thought why?. Sometimes when you get to know about your closed one having experienced something unpleasant that they have hidden from you, you think "Why has that person kept his/her bad experience hidden from me even though we are very close? or sometimes you say "He should have come to me instead of going to other person and expressing his emotions".
These are all the questions that come to your mind and you might act according to it but remember all these questions are secondary and of no importance because the only thing that is important is that person. He/she needs emotional support, your questions can just make their condition worse. Try to be there for them, listen to them, try to understand the deep screams behind the silence. These are the things that help the person gain trust in humanity, a shoulder to cry for a moment can become a support to walk in life. And then you will get the answer of first question (why they were resistant to share?).
They were resistant because they were unsure about the emotional support, they were unsure about their own emotions, they were unsure about themselves and your little moment of understanding has just filled them with new hopes and light to live. That's where being a human being comes into the action. Sometimes warmth, understanding and listening, is important than throwing questions. We all need to learn to be a human being rest everything will find its way.
You don't need to be a psychologist to empathize, all you need to be a human being and see how the lives change :)
I always provide maximum emotional and mental support, I put a lot of effort to listen and understand their dilemmas. These work, but temporarily!
What else do you think I should look into?